1xbad Privacy
Policy

1 Introduction

This Privacy Policy describes how 1xbad ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the 1xbad platform at https://1xbad.net. It applies to all services offered by 1xbad, including the website, mobile application, and any related services.

We take your privacy seriously. When you create an account at 1xbad, you trust us with your personal information. That trust is something we work to earn every day — through secure systems, transparent practices, and a genuine commitment to handling your data responsibly.

By registering an account or using the 1xbad platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the 1xbad platform.

2 Data We Collect

1xbad collects personal data in the following categories:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

3 How We Use Your Data

1xbad uses your personal data for the following purposes:

• Account Management: To create and maintain your 1xbad account, verify your identity, and process your transactions.
• Service Delivery: To provide access to games, process deposits and withdrawals, and deliver the features of the 1xbad platform.
• Security and Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Legal Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
• Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the 1xbad platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may need support with responsible gaming tools.
• Marketing Communications: To send you promotional offers and updates about 1xbad, where you have given your consent to receive such communications. You can opt out at any time.

4 Legal Basis for Processing

1xbad processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfil our contract with you — specifically, to operate your account and deliver the services you have signed up for.
• Legal Obligation: We are required by law to collect and retain certain data, including identity verification records and transaction histories, for AML and KYC compliance.
• Legitimate Interests: We process certain data to protect the security of the platform, prevent fraud, and improve our services — provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

1xbad does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under strict confidentiality obligations:

• Payment Processors: To facilitate deposits and withdrawals, we share necessary financial data with our payment service providers. These providers are contractually bound to handle your data securely.
• Identity Verification Services: To complete KYC checks, we may share identity documents with licensed verification partners.
• Fraud Prevention Services: We use third-party fraud detection tools that may process technical and usage data to identify suspicious activity.
• Regulatory Authorities: We may be required by law to disclose certain data to regulatory bodies, law enforcement agencies, or courts. We will only do so when legally obligated.
• Technology Providers: Our platform infrastructure relies on trusted cloud and software providers. These providers process data on our behalf and are bound by data processing agreements.

6 Cookies and Tracking

1xbad uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use our services. Here is a breakdown of the types of cookies we use:

You can manage or delete cookies through your browser settings at any time. Note that disabling non-essential cookies will not affect your ability to use the core features of 1xbad, but some preferences may not be saved between sessions.

7 Data Retention

1xbad retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five years after account closure, in line with AML regulatory requirements.
• Transaction Records: Retained for a minimum of five years from the date of the transaction.
• Identity Verification Documents: Retained for five years after the end of the business relationship.
• Support Communications: Retained for two years from the date of the last interaction.
• Technical and Usage Data: Retained for up to 13 months from the date of collection.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Your Rights

As a 1xbad player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right of Access: You can request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Right to Erasure: In certain circumstances, you can request that we delete your personal data. Note that we may be required to retain some data for legal compliance purposes.
• Right to Restrict Processing: You can ask us to limit how we use your data in certain situations.
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time without affecting prior processing.

9 Data Security

1xbad takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

• All data transmitted between your device and the 1xbad platform is encrypted using TLS (Transport Layer Security).
• Stored data is protected with AES-256 encryption.
• Access to personal data within our organisation is restricted to staff who need it to perform their job functions.
• We conduct regular security audits and vulnerability assessments of our platform infrastructure.
• Our payment processing systems are compliant with industry security standards.

While we take every reasonable precaution, no system is completely immune to risk. If you suspect that your 1xbad account has been compromised, contact our support team immediately so we can take action to protect your account.

10 Children's Privacy

The 1xbad platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account, we will close the account immediately and delete all associated personal data.

If you believe a minor has registered on 1xbad, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

1xbad may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players by email or through an in-platform notification.

Your continued use of the 1xbad platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 1xbad handles your personal information, please get in touch with our team:

• Email: [email protected]
• Live Chat: Available 24/7 from your account dashboard
• FAQ: Visit our FAQ page for quick answers

We aim to respond to all privacy-related enquiries within 30 days. For urgent account security concerns, live chat is the fastest way to reach us.